Maintenance - UKCloud for VMware – Assured & Elevated
Scheduled Maintenance Report for UKCloud Service
Completed
The scheduled maintenance has been completed.
Posted Dec 14, 2020 - 07:41 GMT
Update
Weekend maintenance completed successfully.
Posted Nov 29, 2020 - 17:16 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 28, 2020 - 17:58 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 28, 2020 - 17:16 GMT
Update
Maintenance for Region 2 Zone AC4 has completed.
Posted Nov 22, 2020 - 18:07 GMT
In progress
Maintenance for Region 2 Zone AC4 is in progress.
Posted Nov 22, 2020 - 08:50 GMT
Update
We will be undergoing scheduled maintenance during this time.
Posted Nov 16, 2020 - 12:44 GMT
Update
We will be undergoing scheduled maintenance during this time.
Posted Nov 16, 2020 - 12:43 GMT
Scheduled


Where?
Region 1 - All Zones
Region 2 - All Zones
Region 5 - Zones B and D
Region 6 - Zones F and 12
Region 7 - All Zones
Region 8 - All Zones
Region 13 – Zone 2D


What?
UKCloud will be upgrading from vCloud 9.7 to VMware Cloud Director 10.1.2

When?
ELEVATED:

Region 5 Zone D – Saturday 28 November 08:30 – 18:00 - Completed
Region 6 Zone 12 – Sunday 29 November 08:30 – 18:00 - Completed
Region 7/8 Zone EE1 – Sunday 13 December 08:30 – 18:00 – Maintenance window extended, please see separate notification
Region 7 Zone EF1 – Sunday 13 December 08:30 – 18:00 – Maintenance window extended, please see separate notification
Region 8 Zone EC1 – Sunday 13 December 08:30 – 18:00 – Maintenance window extended, please see separate notification
Region 8 Zone EC11(CDS) – Sunday 13 December 08:30 – 18:00 – Maintenance window extended, please see separate notification
Region 7 Zone EF10(CDS) – Sunday 13 December 08:30 – 18:00 – Maintenance window extended, please see separate notification

ASSURED:
Region 1 Zone AF4 – Saturday 21 November 08:30 – 18:00 - Completed
Region 2 Zone AC4 – Sunday 22 November 08:30 – 18:00 - Completed
Region 6 Zone F – Saturday 28 November 08:30 – 18:00 - Completed
Region 5 Zone B – Sunday 29 November 08:30 – 18:00 - Completed
Region 1 Zones AF1, AF2, AF3 – Saturday 5 December 08:30 – 18:00 - Completed
Region 2 Zones AC1, AC2, AC3 – Saturday 5 December 08:30 – 18:00 - Completed
Region 1/2 Zone AE1 – Saturday 5 December 08:30 – 18:00 - Completed
Region 13 – Zone 2D – Saturday 12 December 08:30 – 18:00 – Completed ahead of zone go-live



Impact to customer?
Control plane for accessing the Virtual Machines will be unavailable for the duration of maintenance window. VMs which are already running will continue to function and run normally as before.

Snapshot Protection restore facility and Journal Protection services will also be unavailable during the outage period. For machines covered by journaling protection, journals will continue to be updated, however failover events into these zones will not be possible for the duration of the maintenance window.


Change Reference Number: 30645 / 30654 / 30662 / 30663 / 30655
Posted Nov 13, 2020 - 17:48 GMT
This scheduled maintenance affected: UKCloud for VMware - CDSZ (CDSZ Region 7, CDSZ Region 8), UKCloud for VMware - Assured (Region 1 - Zone 1 (AF1), Region 1 - Zone 1 (AF2), Region 1 - Zone 1 (AF3), Region 1 - Zone 1 (AF4), Region 1 & 2 - Zone 1 & 2 (AE1), Region 2 - Zone 2 (AC1), Region 2 - Zone 2 (AC2), Region 2 - Zone 2 (AC3), Region 2 - Zone 2 (AC4), Region 5 - Zone B, Region 6 - Zone F), and UKCloud for VMware - Elevated (Region 5 - Zone D, Region 6 - Zone 12, Region 7 - Zone 10 (EF1), Region 7 & 8 - Zone 10 &11 (EE1), Region 8 - Zone 11 (EC1)).