Maintenance - UKCloud for VMware – Assured / Elevated
Scheduled Maintenance Report for UKCloud Service
Completed
The scheduled maintenance has been completed.
Posted Nov 22, 2020 - 19:00 GMT
Update
Maintenance for Region 7/8 Zone EE1, Region 7 Zone EF1, Region 8 Zone EC1, Region 8 Zone EC11(CDS), Region 7 Zone EF10(CDS) is in progress.
Posted Nov 22, 2020 - 08:43 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 22, 2020 - 05:42 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 22, 2020 - 01:39 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 21, 2020 - 23:50 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 21, 2020 - 19:56 GMT
Update
Maintenance for Region 1 Zones AF1, AF2, AF3 & Region 2 Zones AC1, AC2, AC3 & Region 1/2 Zone AE1 is currently in progress
Posted Nov 21, 2020 - 08:30 GMT
Update
Maintenance for Region 5 Zone B has completed.
Posted Nov 15, 2020 - 15:10 GMT
Update
Maintenance for Region 6 Zone 12 has completed.
Posted Nov 15, 2020 - 12:01 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 15, 2020 - 09:06 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 15, 2020 - 08:48 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 14, 2020 - 18:05 GMT
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Nov 13, 2020 - 09:34 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 07, 2020 - 08:30 GMT
Scheduled


Where?
Region 1 - All Zones
Region 2 - All Zones
Region 5 - Zones B and D
Region 6 - Zones F and 12
Region 7 - All Zones
Region 8 - All Zones

What?
UKCloud will be performing database migrations in advance of VMware Cloud Director 10.1.2 upgrade

When?
ELEVATED:
Region 5 Zone D – Saturday 14 November 08:30 – 18:00 - Completed
Region 6 Zone 12 – Sunday 15 November 08:30 – 18:00 - Completed
Region 7/8 Zone EE1 - Sunday 22 November 08:30 – 19:00 - In Progress
Region 7 Zone EF1 - Sunday 22 November 08:30 – 00:00 - In Progress
Region 8 Zone EC1 – Sunday 22 November 08:30 – 00:00 - In Progress
Region 8 Zone EC11(CDS) - Sunday 22 November 08:30 – 00:00 - In Progress
Region 7 Zone EF10(CDS) - Sunday 22 November 08:30 – 00:00 - In Progress


ASSURED:
Region 1 Zone AF4 – Saturday 7 November 08:30 – 18:00 - Completed
Region 2 Zone AC4 – Sunday 8 November 08:30 – 18:00 - Completed
Region 6 Zone F – Saturday 14 November 08:30 – 18:00 - Completed
Region 5 Zone B – Sunday 15 November 08:30 – 18:00 - Completed
Region 1 Zones AF1, AF2, AF3 – Saturday 21 November 08:30 – Sunday 22 November 05:00 - Completed
Region 2 Zones AC1, AC2, AC3 – Saturday 21 November 08:30 – Sunday 22 November 05:00 - Completed
Region 1/2 Zone AE1 – Saturday 21 November 08:30 – Sunday 22 November 05:00 - Completed

Impact to customer?
Control plane for accessing the Virtual Machines will be unavailable for the duration of maintenance window. VMs which are already running will continue to function and run normally as before.

Snapshot Protection restore facility and Journal Protection services will also be unavailable during the outage period. For machines covered by journaling protection, journals will continue to be updated, however failover events into these zones will not be possible for the duration of the maintenance window.

Change Reference Number: 29833, 30496, 30564, 30333, 30498, 30501, 30453
Posted Oct 22, 2020 - 14:48 BST
This scheduled maintenance affected: UKCloud for VMware - Elevated (Region 5 - Zone D, Region 6 - Zone 12, Region 7 - Zone 10 (EF1), Region 7 & 8 - Zone 10 &11 (EE1), Region 8 - Zone 11 (EC1)), UKCloud for VMware - CDSZ (CDSZ Region 7, CDSZ Region 8), and UKCloud for VMware - Assured (Region 1 - Zone 1 (AF1), Region 1 - Zone 1 (AF2), Region 1 - Zone 1 (AF3), Region 1 - Zone 1 (AF4), Region 1 & 2 - Zone 1 & 2 (AE1), Region 2 - Zone 2 (AC1), Region 2 - Zone 2 (AC2), Region 2 - Zone 2 (AC3), Region 2 - Zone 2 (AC4), Region 5 - Zone B, Region 6 - Zone F).