Maintenance – UKCloud Secure Remote Access, Elevated
Scheduled Maintenance Report for UKCloud Service
Completed
The scheduled maintenance has been completed.
Posted Jul 26, 2021 - 12:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 26, 2021 - 10:00 BST
Scheduled


Where?
R5 Zone D, Zone 30
R6 Zone12, Zone 31
R7 Zone 10
R8 Zone 11

What?
Routine maintenance affecting UKCloud Secure Remote Access services for Elevated.
UKCloud will be upgrading the AnyConnect Client used for the Secure Remote Access services.

When?
Wednesday 26 July 10:00 - 12:00

Impact to customer?
Once the maintenance window is complete users will be prompted to upgrade their Cisco AnyConnect client when they next connect to sra02.ukcloud.com.
This does not require administrative privileges to complete, however does require tcp-443 port open to SRA URL.
During the update process your VPN connection may fail to initiate. However, once the update is complete user connections should work as usual.

Change Reference Number: 35590
Posted Jun 29, 2021 - 11:02 BST
This scheduled maintenance affected: Secure Remote Access (Farnborough, Corsham) and UKCloud for VMware - Elevated (Region 5 - Zone D, Region 6 - Zone 12, Region 7 - Zone 10 (EF1), Region 7 & 8 - Zone 10 &11 (EE1), Region 8 - Zone 11 (EC1)).