Maintenance - UKCloud for VMware Shared Services
Scheduled Maintenance Report for UKCloud Service
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 03, 2021 - 00:01 BST
Scheduled


Where?
UKCloud Shared Services

What?
Over the coming months, UKCloud will be performing Service Improvement upgrades to the UKCloud Shared Services Infrastructure.

When?
Cutover dates for each service will be included at a later time. Parallel running of the old and new infrastructure will also be available for a time. Please refer back to this status notification for updates.

Impact to customer?
None, providing the recommendations below are followed.

Actions Required:
Prior to the completion of the upgrades, customers will be required to add additional IP addresses and ports into their Edge Service Gateways to ensure they have access to the new infrastructure ready for the service cut-over. Details can be found in the links below for each service.

The UKCloud Knowledge Centre articles have been updated to help facilitate the transition to the new infrastructure. They can be referenced here:

WSUS – https://docs.ukcloud.com/articles/shared/shared-how-connect-windows-update.html
NTP – https://docs.ukcloud.com/articles/shared/shared-ref-network-time-server.html
KMS - https://docs.ukcloud.com/articles/shared/shared-how-setup-kms.html

Change Reference Number: VMW_NOV001
Posted Sep 02, 2021 - 15:32 BST
This scheduled maintenance affects: UKCloud Shared Services (Windows Server Update Services - Assured, Windows Server Update Services - Elevated, UKCloud NTP).