Emergency Maintenance - Snapshot Protection Service, Assured/Elevated
Scheduled Maintenance Report for UKCloud Service
Completed
The scheduled maintenance has been completed.
Posted 11 days ago. Oct 10, 2019 - 23:00 BST
Update
Change with reference 22488 for Region 8 is now completed successfully.
Posted 11 days ago. Oct 10, 2019 - 22:57 BST
Update
Change with reference 22455 for Region 8 is now completed successfully.
Posted 12 days ago. Oct 10, 2019 - 05:01 BST
Update
Change with reference 22455 for Region 8 is currently overrunning and the window has been extended until 5AM 10/10.
Posted 12 days ago. Oct 10, 2019 - 02:10 BST
Update
Change with reference 22455 for Region 8 is currently overrunning and the window has been extended until 2AM 10/10.
Posted 12 days ago. Oct 09, 2019 - 22:13 BST
Update
Change with reference 22438 for Region 2 is now completed successfully.
Posted 13 days ago. Oct 09, 2019 - 02:03 BST
Update
Change with reference 22438 for Region 2 is currently overrunning and the window has been extended until 2AM 09/10.
Posted 13 days ago. Oct 08, 2019 - 21:41 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 14 days ago. Oct 08, 2019 - 09:00 BST
Scheduled


Where?
Region 2 - Snapshot Protection Assured
Region 8 - Snapshot Protection Elevated

What?
Software maintenance. This will impact all Snapshot Protection services requests for these regions.

When?
Tuesday 8 October 09:00 - 20:00 - Assured - Completed
Wednesday 9 October 09:00 – 20:00 - Elevated (Part 1) - Completed
Thursday 10 October 09:00 – 20:00 – Elevated (Part 2) - Completed

Impact to customer?
Restores cannot be fulfilled during the maintenance period. Requests to include/exclude VMs from backup, or changes to retention policy, will fail. Please do not attempt to apply any changes during this period.

Change Reference Number: 22438, 22455, 22488
Posted 14 days ago. Oct 08, 2019 - 06:03 BST
This scheduled maintenance affected: Snapshot Protection - Assured (Region 2 - Corsham) and Snapshot Protection - Elevated (Region 8 - Corsham).