Service Status

Service Status

PSN-P and PSN-A Connectivity Service Outage Tuesday 4th December 2018 15:46:00

We are aware of an issue impacting the PSN-P and PSN-A service.

Customers may see some degraded performance whilst we continue to work with our vendor to resolve this.

This incident is currently under investigation and we will provide more detailed information as soon as possible.

All Services have been restored.

If you experiance any issues please contact the support team.

We are beginning to see a restoration in some services. We expect full service to be restored within the next few hours.

PSN connectivity provider has identified the root cause of the outage and PSN connectivity is being gradually restored. The current estimate for the full recovery is 23:00.

We have identified the source of the outage to be an upstream provider. Further updates will be provided when available.