Where? R5 Zone D, Zone 30 R6 Zone12, Zone 31 R7 Zone 10 R8 Zone 11
What? Routine maintenance affecting UKCloud Secure Remote Access services for Elevated. UKCloud will be upgrading the AnyConnect Client used for the Secure Remote Access services.
When? Thursday 19 August 10:00 - Thursday 19 August 12:00
Impact to customer? Once the maintenance window is complete users will be prompted to upgrade their Cisco AnyConnect client when they next connect to sra01.ukcloud.com. This does not require administrative privileges to complete, however does require tcp-443 port open to SRA URL. During the update process your VPN connection may fail to initiate. However, once the update is complete user connections should work as usual.
Change Reference Number: 35589
Posted Jun 29, 2021 - 11:03 BST
This scheduled maintenance affects: Secure Remote Access (Farnborough, Corsham) and UKCloud for VMware - Elevated (Region 5 - Zone D, Region 6 - Zone 12, Region 7 - Zone 10 (EF1), Region 7 & 8 - Zone 10 &11 (EE1), Region 8 - Zone 11 (EC1)).