In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 00:01 BST
Scheduled -

Where?
UKCloud Shared Services

What?
Over the coming months, UKCloud will be performing Service Improvement upgrades to the UKCloud Shared Services Infrastructure.

When?
Cutover dates for each service will be included at a later time. Parallel running of the old and new infrastructure will also be available for a time. Please refer back to this status notification for updates.

Impact to customer?
None, providing the recommendations below are followed.

Actions Required:
Prior to the completion of the upgrades, customers will be required to add additional IP addresses and ports into their Edge Service Gateways to ensure they have access to the new infrastructure ready for the service cut-over. Details can be found in the links below for each service.

The UKCloud Knowledge Centre articles have been updated to help facilitate the transition to the new infrastructure. They can be referenced here:

WSUS – https://docs.ukcloud.com/articles/shared/shared-how-connect-windows-update.html
NTP – https://docs.ukcloud.com/articles/shared/shared-ref-network-time-server.html
KMS - https://docs.ukcloud.com/articles/shared/shared-how-setup-kms.html

Change Reference Number: VMW_NOV001

About This Site

Welcome to the UKCloud Service Status page. This page enables you to monitor the availability and overall health of our platforms.

If you need help finding Region and Zone information, see here: https://docs.ukcloud.com/articles/other/other-ref-services-by-region.html

If you're having issues that aren't reflected here please contact us through https://portal.ukcloud.com.

=================================================================================================

OSP10 is no longer supported by Red Hat



From 1 August 2021 UKCloud will be reverting support for Region 5 OSP10 to normal office hours (Mon-Fri 8:30 - 17:30). Any Red Hat related incidents will unlikely yield a root cause or fix other than a requirement to upgrade to OSP13. Additionally quotas will be implemented to prevent any further deployments in this region.

If you have not been in contact with our Support team, we strongly recommend you do so at the earliest opportunity to assist with your workload migration to OSP13 as there will no longer be security patches or bug fixes, putting the safe operation of those workloads at risk.

You can find more information about the migration process in this Knowledge Centre article: https://docs.ukcloud.com/articles/openstack/ostack-how-use-hystax.html Note – the new instances will be on a new external IP address in a new block and will necessitate DNS update changes, but our CSEs are on hand to help. These new IPs are no longer free of charge.

Please do not hesitate to contact UKCloud support or your Service Delivery Manager if you have any queries or concerns regarding the migration process. As a cloud provider, we want to ensure that your workloads remain safe, secure and highly available and hope that you’ll enjoy the benefits of OSP13 (https://ukcloud.com/hub/news/ukcloud-for-openstack-queens-osp13-release/).

=================================================================================================

UKCloud Portal Operational
Assured Operational
Elevated Operational
Single Sign-On Operational
My Calls - Assured Operational
My Calls - Elevated Operational
Connectivity Operational
Internet Operational
PSN-A Operational
PSN-P Operational
HSCN Operational
Janet Operational
RLI Operational
Cross Domain Guard Operational
CrownConnect Operational
HybridConnect Operational
Dedicated L3 VPN Operational
Cloud Enablement Operational
CloudConnect Operational
UKCloud for VMware - Assured Operational
Region 1 - Zone 1 (AF1) Operational
Region 1 - Zone 1 (AF2) Operational
Region 1 - Zone 1 (AF3) Operational
Region 1 - Zone 1 (AF4) Operational
Region 1 & 2 - Zone 1 & 2 (AE1) Operational
Region 2 - Zone 2 (AC1) Operational
Region 2 - Zone 2 (AC2) Operational
Region 2 - Zone 2 (AC3) Operational
Region 2 - Zone 2 (AC4) Operational
Region 5 - Zone B Operational
Region 6 - Zone F Operational
Region 13 - Zone 2D Operational
Region 14 - Zone 2E Operational
UKCloud for VMware - Elevated Operational
Region 5 - Zone D Operational
Region 6 - Zone 12 Operational
Region 7 - Zone 10 (EF1) Operational
Region 7 & 8 - Zone 10 &11 (EE1) Operational
Region 8 - Zone 11 (EC1) Operational
Cross Domain Security Zone Operational
CDSZ Region 7 Operational
CDSZ Region 8 Operational
Secure Remote Access Operational
Farnborough Operational
Corsham Operational
Zerto Journaling Protection and Disaster Recovery - Assured Operational
Farnborough Operational
Corsham Operational
Zerto Journaling Protection and Disaster Recovery - Elevated Operational
Farnborough Operational
Corsham Operational
UKCloud for Oracle Software Operational
Region 6 - Zone 1A Operational
High Performance Compute Operational
Region 4 - Zone 3 Operational
Region 4 - Zone 9 Operational
Private Cloud Operational
Region 4 - Zone 18 Operational
Region 5 - Zone 30 Operational
Region 6 - Zone 31 Operational
UKCloud for OpenStack - Assured Operational
Region 5 - Zone C - End of Life Operational
Region 5 - Zone 26 Operational
Region 6 - Zone 21 Operational
TrilioVault Self-Service Backup and Restoration - Region 5 - Zone 26 Operational
TrilioVault Self-Service Backup and Restoration - Region 6 - Zone 21 Operational
Hystax Acura Workload Migration - Region 5 - Zone 26 Operational
UKCloud for Red Hat OpenShift - Assured Operational
Region 5 - Zone C Operational
Region 5 - Zone 26 Operational
Region 6 - Zone 21 Operational
UKCloud for Microsoft Azure - Assured Operational
Region 6 - Zone 22 Operational
Region 6 - Zone 2A Operational
Cloud Storage - Assured Operational
Farnborough Operational
Corsham Operational
Cloud Storage - Elevated Operational
Farnborough Operational
Corsham Operational
Email and Collaboration Operational
Internet Facing Operational
PSN-A Operational
PSN-P Operational
Migration to the Cloud Operational
VMware Snapshot Protection - Assured Operational
Region 1 - Farnborough Operational
Region 2 - Corsham Operational
Region 5 - Corsham Operational
Region 6 - Farnborough Operational
Region 13 - Farnborough Operational
Region 14 - Corsham Operational
VMware Snapshot Protection - Elevated Operational
Region 5 - Corsham Operational
Region 6 - Farnborough Operational
Region 7 - Farnborough Operational
Region 8 - Corsham Operational
UKCloud Shared Services Under Maintenance
Red Hat Update Infrastructure - Assured Operational
Red Hat Update Infrastructure - Elevated Operational
Windows Server Update Services - Assured Under Maintenance
Windows Server Update Services - Elevated Under Maintenance
UKCloud NTP Under Maintenance
UKCloud Third Party Remote Access Operational
Managed IT Operations Operational
Managed Monitoring as a Service Operational
Anti-Virus as a Service Operational
Patching as a Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance - Snapshot Protection - Elevated Sep 27, 10:00 - Sep 29, 20:00 BST
Where?
Snapshot Protection, Region 8 - Corsham

What?
Planned upgrade to snapshot protection storage software.

When?
Monday 27 September 2021 to Wednesday 29 September 2021 - All work to be done between 10:00 - 20:00

Impact to customer?
Backup and restores in the affected zones cannot be fulfilled during the maintenance period. Any failed backup policy requests submitted during this time will be resubmitted once maintenance is complete.
Posted on Sep 7, 16:23 BST


Where?
Assured Regions 1,2,4,5,6,13,14

What?
Third party maintenance affecting UKCloud Internet connectivity

When?
Monday 27 September 19:00 - Tuesday 28 September 07:00

Impact to customer?
Customers will experience brief packet loss while traffic converges during the 3rd party maintenance window.

Change reference number: GIN-CHG0039614
Posted on Sep 1, 13:38 BST
Maintenance - UKCloud for VMware, Elevated Sep 28, 20:00 - Sep 29, 02:00 BST


Where?
Region 5 Zone D

What?
UKCloud will be performing upgrades on network equipment within Region 5 Zone D as part of routine maintenance.

When?
Tuesday 28 September 20:00 - Wednesday 29 September 02:00

Impact to customer?
Minor packet loss will be observed by all customers within this region & zone as each set of devices are upgraded.

Change Reference Number: 36923
Posted on Sep 10, 09:37 BST


Where?
Assured, Regions 1,2,3,6,14

What?
Migrating to new network hardware

When?
Tuesday 28 September 20:00 - Tuesday 28 September 23:59

Impact to customer?
Customers will experience brief packet loss while traffic converges throughout the change window.

Change Reference Number: 36816
Posted on Sep 3, 15:04 BST


Where?
Assured Regions 1,2,4,5,6,13,14

What?
Third party maintenance affecting UKCloud Internet connectivity

When?
Wednesday 29 September 19:00 - Thursday 30 September 07:00

Impact to customer?
Customers will experience brief packet loss while traffic converges during the 3rd party maintenance window.

Change reference number: GIN-CHG0039615
Posted on Sep 1, 13:47 BST
Maintenance - UKCloud for VMware, Assured Sep 29, 20:00 - Sep 30, 02:00 BST


Where?
Region 6 Zone F

What?
UKCloud will be carrying out certificate replacement work.

When?
Wednesday 29 September 20:00 – Thursday 30 September 02:00

Impact to customer?
Control plane for accessing the Virtual Machines will be unavailable for the duration of the maintenance window.
VMs which are already running will continue to function and run normally as before.
Snapshot Protection restore facility and Journal Protection services will also be unavailable during the outage period.
For machines covered by journaling protection, journals will continue to be updated, however failover events into these zones will not be possible for the duration of the maintenance window.

Change Reference Number: 37008
Posted on Sep 16, 16:01 BST
Maintenance - UKCloud Connectivity, Assured HSCN Sep 29, 23:00 - Sep 30, 04:00 BST


Where?
Assured Regions 1,2,4,5,6,13 & 14

What?
Third party maintenance affecting UKCloud HSCN connectivity

When?
Wednesday 29 September 23:00 - Thursday 30 September 03:00

Impact to customer?
HSCN users will experience some connectivity issues while our third-party carries out network maintenance during this window.

Change reference number: 22068421
Posted on Sep 9, 18:28 BST


Where?
Regions 1,6,14

What?
Migrating to new network hardware

When?
Thursday 30 September 20:00 - Thursday 30 September 23:59

Impact to customer?
Customers will experience brief packet loss while traffic converges throughout the change window.

Change Reference Number: 36844
Posted on Sep 15, 11:27 BST


Where?
Region 6 Zone 21

What?
UKCloud will be performing a minor update of the software to the region.

When?
Saturday 2 October 08:00 - 2 October 23:00
Timings for outage throughout the maintenance window
11:00 - 15:00 – Primary outage

Impact to customer?
The Horizon interface will become unavailable during the primary outage window. Additionally, during this time as some services are stopped and started it may impact the Trilio service to perform backups.
SSO login will not be possible for the duration of the change


Change Reference Number: 37169
Posted on Sep 21, 11:01 BST


Where?
Region 5 Zone 1F
Region 6 Zone 1D

What?
UKCloud will be performing a HSCN HAProxy failover for SSL Certificate renewal for Cloud Storage
UKCloud will be performing a PSN-A HAProxy failover for SSL Certificate renewal for Cloud Storage
UKCloud will be performing a HAProxy failover for SSL Certificate renewal for the Cloud Object Storage

When?
Tuesday 05 October 06:00 - Tuesday 05 October 08:00

Impact to customer?
Customers using HSCN to connect to Cloud Storage may see a connection error in their application logs when the Virtual IP Address flips between haproxy nodes. If a connection error is experienced please retry the request.

Customers using PSN-A to connect to Cloud Storage may see a connection error in their application logs when the Virtual IP Address flips between haproxy nodes. If a connection error is experienced please retry the request.

Customers connecting to Cloud Storage may see a connection error in their application logs when the Virtual IP Address flips between haproxy nodes. If a connection error is experienced please retry the request.

Change Reference Number: 36227, 36226, 36223, 36228
Posted on Jul 30, 11:15 BST


Where?
Elevated Regions 5, 6, 7 & 8

What?
UKCloud will be performing regular maintenance on our core WAN devices.

When?
Tuesday 5 October 20:00 - Tuesday 5 October 21:00

Impact to customer?
Customers will experience brief packet loss while traffic converges during the window

Change Reference Number: 36955
Posted on Sep 9, 16:40 BST


Where?
UKCloud SSO, My Calls

What?
UKCloud will be performing upgrades on resilient network equipment which supports the above services.

When?
Wednesday October 06 18:00 – Wednesday October 06 23:00

Impact to customer?
No customer impact is expected. However if you experience issues then please contact UKCloud Support on 01252 303300.

Change Reference Number: 36952
Posted on Sep 15, 11:03 BST


Where?
UKCloud SSO, My Calls

What?
UKCloud will be performing upgrades on resilient network equipment which supports the above services.

When?
Thursday October 07 18:00 – Thursday October 07 23:00

Impact to customer?
No customer impact is expected. However if you experience issues then please contact UKCloud Support on 01252 303300.

Change Reference Number: 36951
Posted on Sep 15, 16:16 BST


Where?
Region 14 Zone 2E
Region 14 Zone 27

What?
UKCloud will be performing upgrades on network equipment within Region 14 Zones 2E and 27 as part of routine maintenance.

When?
Thursday 7 October 20:00 - Friday 8 October 02:00

Impact to customer?
Minor packet loss will be observed by all customers within this region & zones as each set of devices are upgraded.
Change Reference Number: 37225
Posted on Sep 24, 10:08 BST


Where?
Region 5 Zone 26

What?
UKCloud will be performing a minor update of the software to the region.

When?
Saturday 9 October 08:00 - 9 October 23:00
Timings for outage throughout the maintenance window
11:00 - 15:00 – Primary outage

Impact to customer?
The Horizon interface will become unavailable during the primary outage window. Additionally, during this time as some services are stopped and started it may impact the Trilio service to perform backups.
SSO login will not be possible for the duration of the change


Change Reference Number: 37172
Posted on Sep 21, 11:05 BST


Where?
Region 1 Zone AF4

What?
UKCloud will be performing regular control plane maintenance

When?
Saturday 9 October 08:00 – 20:00

Impact to customer?
Control plane for accessing the Virtual Machines will be unavailable for the duration of maintenance window. VMs which are already running will continue to function and run normally as before.

Snapshot Protection restore facility and Journal Protection services will also be unavailable during the outage period. For machines covered by journaling protection, journals will continue to be updated, however failover events into these zones will not be possible for the duration of the maintenance window.


Change Reference Number: 36146
Posted on Sep 21, 17:39 BST


Where?
Region 2 Zone AC4

What?
UKCloud will be performing regular control plane maintenance

When?
Sunday 10 October 08:00 – 20:00

Impact to customer?
Control plane for accessing the Virtual Machines will be unavailable for the duration of maintenance window. VMs which are already running will continue to function and run normally as before.

Snapshot Protection restore facility and Journal Protection services will also be unavailable during the outage period. For machines covered by journaling protection, journals will continue to be updated, however failover events into these zones will not be possible for the duration of the maintenance window.

Change Reference Number: 36147
Posted on Sep 21, 17:41 BST
Planned Maintenance - UKCloud for VMWare, Assured Oct 12, 20:00 - Oct 13, 02:00 BST


Where?
Region 14 Zone 2E

What?
UKCloud will be performing upgrades on network equipment within Region 14 Zones 2E as part of routine maintenance.

When?
Tuesday 12 October 20:00 - Wednesday 13 October 02:00

Impact to customer?
Minor packet loss will be observed by all customers within this region & zones as each set of devices are upgraded.

Change Reference Number: 37227
Posted on Sep 23, 15:57 BST


Where?
Region 5 Zone 26

What?
UKCloud will be performing upgrades to the ceph storage service which provides storage facilities to OpenStack.

When?
Saturday 16 October 08:30 - Saturday 16 October 20:00

Impact to customer?
There is a remote possibility of slow IO's during the change. We are having throttle measures in place to mitigate this.

Change Reference Number: 37248
Posted on Sep 23, 16:11 BST


Where?
Region 5 Zone D, Zone 30
Region 6 Zone 12, Zone 31
Region 7 Zone 10
Region 8 Zone 11

What?
Routine maintenance affecting UKCloud Secure Remote Access services for Elevated.
UKCloud will be upgrading the AnyConnect Client used for the Secure Remote Access services.

When?
Tuesday 2nd November 10:00 - Tuesday 2nd November 12:00

Impact to customer?
Once the maintenance window is complete users will be prompted to upgrade their Cisco AnyConnect client when they next connect to sra01.ukcloud.com.
This does not require administrative privileges to complete, however does require tcp-443 port open to SRA URL.
During the update process your VPN connection may fail to initiate. However, once the update is complete user connections should work as usual.

Change Reference Number: 37150
Posted on Sep 21, 11:20 BST
Past Incidents
Sep 26, 2021

No incidents reported today.

Sep 25, 2021

No incidents reported.

Sep 24, 2021
Completed - The scheduled maintenance has been completed.
Sep 24, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 21:01 BST
Scheduled -

Where?
Assured Regions 1,2,4,5,6,13,14

What?
Third party maintenance affecting UKCloud Internet connectivity

When?
Thursday 23 September 19:00 - Friday 24 September 04:00

Impact to customer?
Customers will experience brief packet loss while traffic converges during the 3rd party maintenance window.

Change reference number: GIN-CHG0039662
Sep 2, 17:55 BST
Completed - The scheduled maintenance has been completed.
Sep 24, 00:33 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 18:00 BST
Scheduled -

Where?
Region 1 All Zones
Region 2 All Zones
Region 4 All Zones
Region 5 Zones B and D
Region 6 Zones F and 12
Region 7 All Zones
Region 8 All Zones
Region 13 All Zones
Region 14 All Zones

What?
UKCloud will be applying critical patches to address a Security Vulnerability.

When?
Thursday 23 September 18:00 – Friday 24 September 02:00

Impact to customer?
Control plane for accessing the Virtual Machines will be unavailable for the duration of maintenance window. VMs which are already running will continue to function and run normally as before.

Snapshot Protection restore facility and Journal Protection services will also be unavailable during the outage period. For machines covered by journaling protection, journals will continue to be updated, however failover events into these zones will not be possible for the duration of the maintenance window.

Change Reference Number: CVE230921
Sep 23, 11:49 BST
Sep 23, 2021
Completed - The scheduled maintenance has been completed.
Sep 23, 23:21 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:04 BST
Scheduled -

Where?
Region 5 - Zone 26

What?
UKCloud will be performing upgrades on network equipment within Region 5 Zone 26 as part of routine maintenance.

When?
Thursday 23 September 20:00 - Friday 24 September 02:00

Impact to customer?
Minor packet loss will be observed by all customers within this region & zone as each set of devices are upgraded.

Change Reference Number: 36909
Sep 7, 11:19 BST
Sep 22, 2021
Completed - The scheduled maintenance has been completed.
Sep 22, 20:31 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 20:01 BST
Scheduled -

Where?
Assured, Region 1

What?
UKCloud will be performing maintenance on network devices connecting to the HSCN network.

When?
Wednesday 22 September 20:00 - Wednesday 22 September 22:00

Impact to customer?
A small amount of packet loss will be seen while traffic converges on an alternative path.

Change Reference Number: 36847
Sep 7, 14:30 BST
Completed - The scheduled maintenance has been completed.
Sep 22, 00:58 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:01 BST
Scheduled -

Where?
Region 5 - Zone 26

What?
UKCloud will be performing upgrades on network equipment within Region 5 Zone 26 as part of routine maintenance.

When?
Tuesday 21 September 20:00 - Wednesday 22 September 02:00

Impact to customer?
Minor packet loss will be observed by all customers within this region & zone as each set of devices are upgraded.

Change Reference Number: 36908
Sep 7, 11:16 BST
Sep 21, 2021
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Completed - The scheduled maintenance has been completed.
Sep 16, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 18:01 BST
Scheduled -

Where?
Region 5 Zone D
Region 6 Zone 12
Region 7 Zone 10 (EE1, EF1, CDS)
Region 8 Zone 11 (EE1, EC1, CDS)

What?
UKCloud will be restarting the Firewall service so as to remediate a HIGH security vulnerability

When?
Thursday 16 September 18:00 – Thursday 16 September 20:00

Impact to customer?
While the FW service gets restarted, there will be a disruption to the HTTP(s) traffic forwarding just for few seconds.

Change Reference Number: 37017
Sep 13, 10:41 BST
Completed - The scheduled maintenance has been completed.
Sep 16, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 06:00 BST
Scheduled -

Where?
Region 5 Zone 20

What?
UKCloud will be performing a PSN-P HAProxy failover for SSL Certificate renewal and OS patching for the Cloud Object Storage

When?
Thursday 16 September 06:00 - Thursday 16 September 08:00

Impact to customer?
Customers using PSN-P to connect to Cloud Object Storage may see brief packet loss in their application logs when the Virtual IP Address flips between haproxy nodes.

Change Reference Number: 36979, 36980
Sep 9, 14:09 BST
Completed - The scheduled maintenance has been completed.
Sep 16, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 06:00 BST
Scheduled -

Where?
Region 6 Zone 1D

What?
UKCloud will be performing a HAProxy failover for SSL Certificate renewal and OS patching for the Cloud Object Storage

UKCloud will be performing a PSN-A HAProxy failover for SSL Certificate renewal and OS patching for Cloud Storage

When?
Thursday 16 September 06:00 - Thursday 16 September 08:00

Impact to customer?
Customers connecting to Cloud Object Storage may see a connection error in their application logs when the Virtual IP Address flips between haproxy nodes.

Customers using PSN-A to connect to Cloud Storage may see a connection error in their application logs when the Virtual IP Address flips between haproxy nodes.

Change Reference Number: 36978, 36981
Sep 9, 14:07 BST
Sep 15, 2021
Completed - The scheduled maintenance has been completed.
Sep 15, 23:17 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 20:02 BST
Scheduled -

Where?
Region 13 Zone 2D
Region 13 Zone 25

What?
UKCloud will be performing upgrades on network equipment within Region 13 Zones 2D and 25 as part of routine maintenance.

When?
Wednesday 15 September 20:00 - Thursday 16 September 02:00

Impact to customer?
Minor packet loss will be observed by all customers within this region & zones as each set of devices are upgraded.

Change Reference Number: 36744
Sep 3, 15:07 BST
Completed - The scheduled maintenance has been completed.
Sep 15, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:02 BST
Scheduled -

Where?
Region 5 Zone D
Region 6 Zone 12
Region 7 Zone 10 (EE1, EF1, CDS)
Region 8 Zone 11 (EE1, EC1, CDS)

What?
UKCloud will be restarting the Firewall service so as to remediate a HIGH security vulnerability

When?
Wednesday 15 September 18:00 – Wednesday 15 September 20:00

Impact to customer?
While the FW service gets restarted, there will be a disruption to the HTTP(s) traffic forwarding just for few seconds

Change Reference Number: 37015
Sep 13, 10:36 BST
Completed - The scheduled maintenance has been completed.
Sep 15, 00:14 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 20:00 BST
Scheduled -

Where?
Elevated Regions 7

What?
UKCloud will be performing regular maintenance on our network devices impacting connectivity in the region.

When?
Tuesday 14 September 20:00 – Wednesday 15 September 05:00

Impact to customer?
Customers will experience brief packet loss while traffic converges during the maintenance window.

Change Reference Number: 36304 & 36305
Aug 3, 10:59 BST
Sep 14, 2021
Sep 13, 2021

No incidents reported.

Sep 12, 2021
Completed - The scheduled maintenance has been completed.
Sep 12, 18:53 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 08:05 BST
Scheduled -

Where?
Region 6 Zone F

What?
UKCloud will be performing regular control plane maintenance

When?
Sunday 12 September 08:00 – Sunday 12 September 20:00

Impact to customer?
Control plane for accessing the Virtual Machines will be unavailable for the duration of maintenance window. VMs which are already running will continue to function and run normally as before.

Snapshot Protection restore facility and Journal Protection services will also be unavailable during the outage period. For machines covered by journaling protection, journals will continue to be updated, however failover events into these zones will not be possible for the duration of the maintenance window.

Change Reference Number: 36142
Aug 6, 13:11 BST