In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 GMT

Scheduled -

Where?

Region 5 Zone C, Zone 26

What?

UKCloud will be performing upgrades on the network devices within Zone C and Zone 26 - Corsham, Assured as part of routine maintenance.

When?

Wednesday 13 November 20:00 - Thursday 14 November 04:00

Impact to customer?

Minor packet loss may be observed by all customers in Zone C and Zone 26 as each set of devices are upgraded.

Change reference number: 22797

Update - Region 8 Zone 11-CDS – Tuesday 12 November 20:00 – Wednesday 13 November 06:00 has been postponed to be rescheduled.
Nov 12, 11:43 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 20:00 GMT

Update - We will be undergoing scheduled maintenance during this time.

Scheduled -

Where?
Region 7 Zone 10-EE1
Region 8 Zone 11-EE1
Region 7 Zone 10-EF1
Region 8 Zone 11-EC1
Region 8 Zone 11-CDSZ
Region 5 Zone D
Region 6 Zone 12
Region 8 Zone 11-CDS

What?
UKCloud will be upgrading and patching vCenter servers.

When?
Region 7 Zone 10-EE1 Wednesday 30 October 20:00 - Thursday 31 October 06:00 - COMPLETED
Region 8 Zone 11-EE1 Wednesday 30 October 20:00 - Thursday 31 October 06:00 - COMPLETED
Region 7 Zone 10-EF1 Thursday 31 October 20:00 - Friday 1 November 06:00 - COMPLETED
Region 8 Zone 11-EC1 Tuesday 5 November 20:00 - Wednesday 6 November 06:00 - COMPLETED
Region 5 Zone D – Tuesday 12 November 20:00 – Wednesday 13 November 06:00 - COMPLETED
Region 6 Zone 12 – Wednesday 13 November 20:00 – Thursday 14 November 06:00
Region 8 Zone 11-CDS – Wednesday 27 November 20:00 – Thursday 28 November 06:00

Impact to customer?
During the maintenance period, access to vCloud Director will be unavailable. Virtual machines which are powered on will continue to run. Snapshot Protection services (both backup and restore facility) and Journal Protection services (restore facility) will be unavailable during the outage period. For machines covered by journaling protection, journals will continue to be updated however failover events into these zones will not be possible for the duration of the maintenance window.

Change reference number: 22564, 22565, 22566, 22743, 22746, 22745

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 20:00 GMT

Update - We will be undergoing scheduled maintenance during this time.

Update - We will be undergoing scheduled maintenance during this time.

Scheduled -

Where?
Region 1 Zone 1-AF3
Region 1 Zone 1-AF2
Region 2 Zone 2-AC2
Region 2 Zone 2-AC1
Region 2 Zone 2-AC3
Region 1 Zone 1-AE1/ Region 2 Zone 2-AE1
Region 5 Zone B
Region 1 Zone 1-AF1
Region 6 Zone F
Region 1 Zone 1-AF4
Region 2 Zone 2-AC4

What?
UKCloud will be upgrading and patching vCenter servers.

When?
Region 1 Zone 1-AF3 Wednesday 30 October 20:00 - Thursday 31 October 06:00 - COMPLETED
Region 1 Zone 1-AF2 Thursday 31 October 20:00 - Friday 1 November 06:00 - COMPLETED
Region 2 Zone 2-AC2 Tuesday 5 November 20:00 - Wednesday 6 November 06:00 - COMPLETED
Region 2 Zone 2-AC1 Wednesday 6 November 20:00 - Thursday 7 November 06:00 - COMPLETED
Region 2 Zone 2-AC3 Thursday 7 November 20:00 - Friday 8 November 06:00 - COMPLETED
Region 1 Zone 1-AE1/ Region 2 Zone 2-AE1 Tuesday 12 November 20:00 - Wednesday 13 November 06:00 - COMPLETED
Region 5 Zone B Tuesday 12 November 20:00 – Wednesday 13 November 06:00 - COMPLETED
Region 1 Zone 1-AF1 Wednesday 13 November 20:00 - Thursday 14 November 06:00
Region 6 Zone F - Wednesday 13 November 20:00 - Thursday 14 November 06:00
Region 1 Zone 1-AF4 – Monday 18 November 20:00 – Tuesday 19 November 06:00
Region 2 Zone 2-AC4 – Tuesday 19 November 20:00 – Wednesday 20 November 06:00


Impact to customer?
During the maintenance period, access to vCloud Director will be unavailable. Virtual machines which are powered on will continue to run. Snapshot Protection services (both backup and restore facility) and Journal Protection services (restore facility) will be unavailable during the outage period. For machines covered by journaling protection, journals will continue to be updated.

Change reference number: 22530, 22536, 22539, 22540, 22550, 22552, 22612, 22553, 22567, 22604, 22611

Update - Scheduled maintenance for Sunday 3 November 10:00 - Sunday 3 November 17:00 (Region 8 Zone 11-EE1 11-EC1) has been cancelled and will be rescheduled.
Nov 2, 15:36 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 10:00 GMT

Scheduled -

Where?
Region 7 Zone 10-EE1 10-EF1
Region 8 Zone 11-EE1 11-EC1
Region 1 Zone 1-AE1 1-AF1 1-AF2 1-AF3 1-AF4
Region 2 Zone 2-AC2 2-AE1
Region 7 Zone 10-EF1
Region 8 Zone 11-EC1
Region 7 Zone 10-EF1
Region 1 Zone 1-AF1 1-AF2 1-AF3 1-AF4
Region 2 Zone 2-AC1 2-AC2 2-AC3 2-AC4
Region 8 Zone 11-EE1 11-EC1


What?
UKCloud will be performing an upgrade on a storage array.

When?
Saturday 2 November 10:00 - Saturday 2 November 17:00 (Region 7 Zone 10-EE1 10-EF1) - COMPLETED
Sunday 3 November 10:00 - Sunday 3 November 17:00 (Region 8 Zone 11-EE1 11-EC1) - POSTPONED
Saturday 9 November 10:00 - Saturday 9 November 17:00 (Region 1 Zone 1-AE1 1-AF1 1-AF2 1-AF3 1-AF4)
Sunday 10 November 10:00 - Sunday 10 November 17:00 (Region 2 Zone 2-AC2 2-AE1)
Saturday 16 November 10:00 - Saturday 16 November 17:00 (Region 7 Zone 10-EF1)
Sunday 17 November 10:00 - Sunday 17 November 17:00 (Region 8 Zone 11-EC1)
Saturday 23 November 10:00 - Saturday 23 November 17:00 (Region 7 Zone 10-EF1)
Sunday 24 November 10:00 - Sunday 24 November 17:00 (Region 1 Zone 1-AF1 1-AF2 1-AF3 1-AF4)
Saturday 30 November 10:00 - Saturday 30 November 17:00 (Region 2 Zone 2-AC1 2-AC2 2-AC3 2-AC4)
Sunday 1 December 10:00 – Sunday 1 December 17:00 ((Region 8 Zone 11-EE1 11-EC1)

Impact to customer?
No outage is expected. Customers may see latency as the write cache is disabled during the upgrade.

Change reference number: 21380, 22526, 22528, 22527, 22529, 22531, 22532, 22534, 22535, 22526