Update - Latency has returned to normal levels. We are currently working with our vendor to understand the root cause.
We continue to closely monitor the environment.
Dec 4, 11:30 GMT
We continue to closely monitor the environment.
Dec 4, 11:30 GMT
Monitoring - Our vendor has identified a background task which was adversely impacting performance.
This task has been paused, and we continue to closely monitor performance.
Nov 26, 15:15 GMT
This task has been paused, and we continue to closely monitor performance.
Nov 26, 15:15 GMT
Investigating - We are aware of a problem affecting the performance of Cloud Storage - Assured, Farnborough.
Customers may experience periods of increased read and write latency.
This incident is currently under investigation and updates will be provided when available.
If you believe your service has been affected, please contact Cloud Support.
Nov 26, 11:51 GMT
Customers may experience periods of increased read and write latency.
This incident is currently under investigation and updates will be provided when available.
If you believe your service has been affected, please contact Cloud Support.
Nov 26, 11:51 GMT
Monitoring - Service has been restored and all functionality has been tested as working. Our Vendor continue to investigate the logs for a root cause. In the meantime we are continuing to monitor the situation closely.
If you experience any issues please raise a ticket with support.
Dec 4, 11:30 GMT
If you experience any issues please raise a ticket with support.
Dec 4, 11:30 GMT
Update - Our engineers will shortly be performing emergency system maintenance with assistance from our vendor.
Customers will be unable to manage their VMs. Powered on VMs will continue to operate as normal.
Further updates will be provided when available.
Nov 29, 10:20 GMT
Customers will be unable to manage their VMs. Powered on VMs will continue to operate as normal.
Further updates will be provided when available.
Nov 29, 10:20 GMT
Investigating - We are investigating a problem in Region 8 Zone 11 EC1.
Customers may find they are unable to power on their VMs.
This incident is under investigation and updates will be provided when available.
If you believe your service has been affected, please contact Cloud Support.
Nov 29, 09:23 GMT
Customers may find they are unable to power on their VMs.
This incident is under investigation and updates will be provided when available.
If you believe your service has been affected, please contact Cloud Support.
Nov 29, 09:23 GMT
About This Site
Welcome to the UKCloud Service Status page. This page enables you to monitor the availability and overall health of our platforms.
If you need help finding Region and Zone information, see here: https://docs.ukcloud.com/articles/other/other-ref-services-by-zone.html
If you're having issues that aren't reflected here please contact us through https://portal.ukcloud.com.
UKCloud Portal
Operational
Assured
Operational
Elevated
Operational
Single Sign-On
Operational
Connectivity
Operational
Internet
Operational
PSN-A
Operational
PSN-P
Operational
HSCN
Operational
Janet
Operational
RLI
Operational
UKCloud for VMware - Assured
Operational
Region 1 - Zone 1 (AF1)
Operational
Region 1 - Zone 1 (AF2)
Operational
Region 1 - Zone 1 (AF3)
Operational
Region 1 - Zone 1 (AF4)
Operational
Region 1 & 2 - Zone (AE1)
Operational
Region 2 - Zone 2 (AC1)
Operational
Region 2 - Zone 2 (AC2)
Operational
Region 2 - Zone 2 (AC3)
Operational
Region 2 - Zone 2 (AC4)
Operational
Region 5 - Zone B
Operational
Region 6 - Zone F
Operational
UKCloud for VMware - Elevated
Operational
Region 5 - Zone D
Operational
Region 6 - Zone 12
Operational
Region 7 - Zone 10 (EF1)
Operational
Region 7 & 8 - Zone 10 (EE1)
Operational
Region 8 - Zone 11 (EC1)
Operational
UKCloud for VMware - CDSZ
Operational
CDSZ Region 7
Operational
CDSZ Region 8
Operational
Secure Remote Access
Operational
Farnborough
Operational
Corsham
Operational
Disaster Recovery as a Service - Assured
Operational
Farnborough
Operational
Corsham
Operational
Disaster Recovery as a Service - Elevated
Operational
Farnborough
Operational
Corsham
Operational
UKCloud for Oracle Software
Operational
Region 6 - Zone 1A
Operational
High Performance Compute
Operational
Region 4 - Zone 3
Operational
Region 4 - Zone 9
Operational
Private Cloud
Operational
Region 4 - Zone 18
Operational
UKCloud for OpenStack/OpenShift - Assured
Operational
Region 4 - Zone 24
Operational
Region 5 - Zone C
Operational
Region 5 - Zone 26
Operational
Region 6 - Zone 21
Operational
UKCloud for Microsoft Azure - Assured
Operational
Region 6 - Zone 22
Operational
Region 6 - Zone 2A
Operational
Cloud Storage - Assured
Degraded Performance
Farnborough
Degraded Performance
Corsham
Operational
Cloud Storage - Elevated
Operational
Farnborough
Operational
Corsham
Operational
Email and Collaboration
Operational
Internet Facing
Operational
PSN-A
Operational
PSN-P
Operational
Migration to the Cloud
Operational
Snapshot Protection - Assured
Operational
Region 1 - Farnborough
Operational
Region 2 - Corsham
Operational
Region 5 - Corsham
Operational
Region 6 - Farnborough
Operational
Snapshot Protection - Elevated
Operational
Region 5 - Corsham
Operational
Region 6 - Farnborough
Operational
Region 7 - Farnborough
Operational
Region 8 - Corsham
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage