About This Site

Welcome to the UKCloud Service Status page. This page enables you to monitor the availability and overall health of our platforms.

If you need help finding Region and Zone information, see here: https://docs.ukcloud.com/articles/other/other-ref-services-by-region.html

If you're having issues that aren't reflected here please contact us through https://portal.ukcloud.com.

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Retirement Notice Region 5 (Corsham) OSP10. Urgent Action Required

UKCloud will be retiring the Region 5, OSP10 region on 1 July 2021. Customers must take action now to either migrate onto the new OSP13 region or remove the OSP10 workloads. After 1 July 2021 this OSP10 region will be turned off as Red Hat will no longer be providing security patches and bug fixes, putting the safe operation of those workloads at risk.

Customers are at the heart of our operation and our Cloud Support Engineers (CSEs) are available to support you through the migration. You can look here for migration support in this Knowledge Centre article: https://docs.ukcloud.com/articles/openstack/ostack-how-use-hystax.html

Note – the new instances will be on a new external IP address in a new block and will necessitate DNS update changes, but our CSEs are on hand to help. Again, these IPs will remain free of charge until 1 July 2021
Please do not hesitate to contact UKCloud support or your Service Delivery Manager if you have any queries or concerns regarding the migration process. As a cloud provider, we
want to ensure that your workloads remain safe, secure and highly available and hope that you’ll enjoy the benefits of OSP13 (https://ukcloud.com/hub/news/ukcloud-for-openstack-queens-osp13-release/).

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