Update - Latency has returned to normal levels. We are currently working with our vendor to understand the root cause.

We continue to closely monitor the environment.
Dec 4, 11:30 GMT
Monitoring - Our vendor has identified a background task which was adversely impacting performance.

This task has been paused, and we continue to closely monitor performance.
Nov 26, 15:15 GMT
Investigating - We are aware of a problem affecting the performance of Cloud Storage - Assured, Farnborough.

Customers may experience periods of increased read and write latency.

This incident is currently under investigation and updates will be provided when available.

If you believe your service has been affected, please contact Cloud Support.
Nov 26, 11:51 GMT
Monitoring - Service has been restored and all functionality has been tested as working. Our Vendor continue to investigate the logs for a root cause. In the meantime we are continuing to monitor the situation closely.

If you experience any issues please raise a ticket with support.
Dec 4, 11:30 GMT
Update - Our engineers will shortly be performing emergency system maintenance with assistance from our vendor.

Customers will be unable to manage their VMs. Powered on VMs will continue to operate as normal.

Further updates will be provided when available.
Nov 29, 10:20 GMT
Investigating - We are investigating a problem in Region 8 Zone 11 EC1.

Customers may find they are unable to power on their VMs.

This incident is under investigation and updates will be provided when available.

If you believe your service has been affected, please contact Cloud Support.
Nov 29, 09:23 GMT

About This Site

Welcome to the UKCloud Service Status page. This page enables you to monitor the availability and overall health of our platforms.

If you need help finding Region and Zone information, see here: https://docs.ukcloud.com/articles/other/other-ref-services-by-zone.html

If you're having issues that aren't reflected here please contact us through https://portal.ukcloud.com.

UKCloud Portal Operational
90 days ago
99.96 % uptime
Today
Assured Operational
90 days ago
100.0 % uptime
Today
Elevated Operational
90 days ago
99.88 % uptime
Today
Single Sign-On Operational
90 days ago
100.0 % uptime
Today
Connectivity Operational
90 days ago
99.71 % uptime
Today
Internet Operational
90 days ago
98.27 % uptime
Today
PSN-A Operational
90 days ago
100.0 % uptime
Today
PSN-P Operational
90 days ago
100.0 % uptime
Today
HSCN Operational
90 days ago
100.0 % uptime
Today
Janet Operational
90 days ago
100.0 % uptime
Today
RLI Operational
90 days ago
100.0 % uptime
Today
UKCloud for VMware - Assured Operational
90 days ago
99.99 % uptime
Today
Region 1 - Zone 1 (AF1) Operational
90 days ago
100.0 % uptime
Today
Region 1 - Zone 1 (AF2) Operational
90 days ago
100.0 % uptime
Today
Region 1 - Zone 1 (AF3) Operational
90 days ago
100.0 % uptime
Today
Region 1 - Zone 1 (AF4) Operational
90 days ago
100.0 % uptime
Today
Region 1 & 2 - Zone (AE1) Operational
90 days ago
100.0 % uptime
Today
Region 2 - Zone 2 (AC1) Operational
90 days ago
100.0 % uptime
Today
Region 2 - Zone 2 (AC2) Operational
90 days ago
100.0 % uptime
Today
Region 2 - Zone 2 (AC3) Operational
90 days ago
100.0 % uptime
Today
Region 2 - Zone 2 (AC4) Operational
90 days ago
100.0 % uptime
Today
Region 5 - Zone B Operational
90 days ago
100.0 % uptime
Today
Region 6 - Zone F Operational
90 days ago
99.94 % uptime
Today
UKCloud for VMware - Elevated Operational
90 days ago
99.83 % uptime
Today
Region 5 - Zone D Operational
90 days ago
100.0 % uptime
Today
Region 6 - Zone 12 Operational
90 days ago
100.0 % uptime
Today
Region 7 - Zone 10 (EF1) Operational
90 days ago
100.0 % uptime
Today
Region 7 & 8 - Zone 10 (EE1) Operational
90 days ago
100.0 % uptime
Today
Region 8 - Zone 11 (EC1) Operational
90 days ago
99.18 % uptime
Today
UKCloud for VMware - CDSZ Operational
90 days ago
100.0 % uptime
Today
CDSZ Region 7 Operational
90 days ago
100.0 % uptime
Today
CDSZ Region 8 Operational
90 days ago
100.0 % uptime
Today
Secure Remote Access Operational
90 days ago
100.0 % uptime
Today
Farnborough Operational
90 days ago
100.0 % uptime
Today
Corsham Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service - Assured Operational
90 days ago
100.0 % uptime
Today
Farnborough Operational
90 days ago
100.0 % uptime
Today
Corsham Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service - Elevated Operational
90 days ago
100.0 % uptime
Today
Farnborough Operational
90 days ago
100.0 % uptime
Today
Corsham Operational
90 days ago
100.0 % uptime
Today
UKCloud for Oracle Software Operational
90 days ago
99.96 % uptime
Today
Region 6 - Zone 1A Operational
90 days ago
99.96 % uptime
Today
High Performance Compute Operational
90 days ago
99.25 % uptime
Today
Region 4 - Zone 3 Operational
90 days ago
100.0 % uptime
Today
Region 4 - Zone 9 Operational
90 days ago
98.5 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
Region 4 - Zone 18 Operational
90 days ago
100.0 % uptime
Today
UKCloud for OpenStack/OpenShift - Assured Operational
90 days ago
99.02 % uptime
Today
Region 4 - Zone 24 Operational
90 days ago
100.0 % uptime
Today
Region 5 - Zone C Operational
90 days ago
96.09 % uptime
Today
Region 5 - Zone 26 Operational
90 days ago
100.0 % uptime
Today
Region 6 - Zone 21 Operational
90 days ago
99.99 % uptime
Today
UKCloud for Microsoft Azure - Assured Operational
90 days ago
100.0 % uptime
Today
Region 6 - Zone 22 Operational
90 days ago
100.0 % uptime
Today
Region 6 - Zone 2A Operational
90 days ago
100.0 % uptime
Today
Cloud Storage - Assured Degraded Performance
90 days ago
99.97 % uptime
Today
Farnborough Degraded Performance
90 days ago
99.97 % uptime
Today
Corsham Operational
90 days ago
99.97 % uptime
Today
Cloud Storage - Elevated Operational
90 days ago
99.97 % uptime
Today
Farnborough Operational
90 days ago
99.97 % uptime
Today
Corsham Operational
90 days ago
99.97 % uptime
Today
Email and Collaboration Operational
90 days ago
99.58 % uptime
Today
Internet Facing Operational
90 days ago
100.0 % uptime
Today
PSN-A Operational
90 days ago
100.0 % uptime
Today
PSN-P Operational
90 days ago
98.74 % uptime
Today
Migration to the Cloud Operational
90 days ago
100.0 % uptime
Today
Snapshot Protection - Assured Operational
Region 1 - Farnborough Operational
Region 2 - Corsham Operational
Region 5 - Corsham Operational
Region 6 - Farnborough Operational
Snapshot Protection - Elevated Operational
Region 5 - Corsham Operational
Region 6 - Farnborough Operational
Region 7 - Farnborough Operational
Region 8 - Corsham Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage