Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 21, 21:50 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 18:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Update - We will be undergoing scheduled maintenance during this time.
Update - We will be undergoing scheduled maintenance during this time.
Scheduled -

Where?
Region 5 Zone B, C, D, 26
Cloud Storage - Corsham, Assured and Elevated

What?
UKCloud will be performing upgrades on switches within Zones B, C, D, 26 & Cloud Storage - Corsham, Assured and Elevated as part of emergency maintenance.

When?
Monday 21 October 18:00 - Tuesday 22 October 04:00
UPDATE: Rescheduled to Wednesday 23 October 18:00 – Thursday 24 October 04:00

Impact to customer?
Minor packetloss possible during switch upgrade from live service.

Change Reference Number: 22690
Monitoring - A fix has been implemented, and our engineers continue to test performance and stability. Our vendor remains engaged.
Oct 18, 10:55 BST
Update - Our vendor has been engaged, and our engineers are working to resolve this incident.
Oct 18, 09:45 BST
Investigating - We are investigating a problem in Region 5 Zone C.

This incident is under investigation and updates will be provided when available.

If you believe your service has been affected, please contact Cloud Support.
Oct 18, 09:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 20:00 BST
Scheduled -

Where?
Region 5 Zone B
Region 6 Zone F
Region 5 Zone D
Region 6 Zone 12

What?
UKCloud will be performing Zerto certificate renewals

When?
Wednesday 16 October 20:00 - Wednesday 16 October 23:00 (Region 5 Zone B)
Thursday 17 October 20:00 - Thursday 17 October 23:00 (Region 6 Zone F)
Monday 21 October 20:00 - Monday 21 October 23:00 (Region 5 Zone D)
Tuesday 22 October 20:00 - Tuesday 22 October 23:00 (Region 6 Zone 12)


Impact to customer?
Customers of our Disaster Recovery (DRaaS) service, will be unable to manage virtual protection groups (VPGs) or perform test failovers during the maintenance period. Data replication will be paused for approximately 15 minutes but will resynchronise on completion of the maintenance.

Change reference number: 22228,22232,22278,22279
Identified - We have identified a problem which may prevent customers from adding VMs to Snapshot Protection services.

Customers may find they are presented with a 'Failed' state when adding a VM to a backup policy.

Customers may also find they are presented with a 'Failed' state when viewing nightly VM backup results.

If you encounter this problem, please contact Cloud Support.
Sep 9, 14:47 BST

About This Site

Welcome to the UKCloud Service Status page. This page enables you to monitor the availability and overall health of our platforms.

If you need help finding Region and Zone information, see here: https://docs.ukcloud.com/articles/other/other-ref-services-by-zone.html

If you're having issues that aren't reflected here please contact us through https://portal.ukcloud.com.

UKCloud Portal Operational
90 days ago
99.96 % uptime
Today
Assured Operational
90 days ago
100.0 % uptime
Today
Elevated Operational
90 days ago
99.88 % uptime
Today
Single Sign-On Operational
90 days ago
100.0 % uptime
Today
Connectivity Operational
90 days ago
100.0 % uptime
Today
Internet Operational
90 days ago
100.0 % uptime
Today
PSN-A Operational
90 days ago
100.0 % uptime
Today
PSN-P Operational
90 days ago
100.0 % uptime
Today
HSCN Operational
90 days ago
100.0 % uptime
Today
Janet Operational
90 days ago
100.0 % uptime
Today
RLI Operational
90 days ago
100.0 % uptime
Today
UKCloud for VMware - Assured Under Maintenance
90 days ago
99.99 % uptime
Today
Region 1 - Zone 1 (AF1) Operational
90 days ago
100.0 % uptime
Today
Region 1 - Zone 1 (AF2) Operational
90 days ago
100.0 % uptime
Today
Region 1 - Zone 1 (AF3) Operational
90 days ago
100.0 % uptime
Today
Region 1 - Zone 1 (AF4) Operational
90 days ago
100.0 % uptime
Today
Region 1 & 2 - Zone (AE1) Operational
90 days ago
100.0 % uptime
Today
Region 2 - Zone 2 (AC1) Operational
90 days ago
100.0 % uptime
Today
Region 2 - Zone 2 (AC2) Operational
90 days ago
100.0 % uptime
Today
Region 2 - Zone 2 (AC3) Operational
90 days ago
100.0 % uptime
Today
Region 2 - Zone 2 (AC4) Operational
90 days ago
100.0 % uptime
Today
Region 5 - Zone B Under Maintenance
90 days ago
100.0 % uptime
Today
Region 6 - Zone F Operational
90 days ago
99.94 % uptime
Today
UKCloud for VMware - Elevated Under Maintenance
90 days ago
100.0 % uptime
Today
Region 5 - Zone D Under Maintenance
90 days ago
100.0 % uptime
Today
Region 6 - Zone 12 Operational
90 days ago
100.0 % uptime
Today
Region 7 - Zone 10 (EF1) Operational
90 days ago
100.0 % uptime
Today
Region 7 & 8 - Zone 10 (EE1) Operational
90 days ago
100.0 % uptime
Today
Region 8 - Zone 11 (EC1) Operational
90 days ago
100.0 % uptime
Today
UKCloud for VMware - CDSZ Operational
90 days ago
100.0 % uptime
Today
CDSZ Region 7 Operational
90 days ago
100.0 % uptime
Today
CDSZ Region 8 Operational
90 days ago
100.0 % uptime
Today
Secure Remote Access Operational
90 days ago
100.0 % uptime
Today
Farnborough Operational
90 days ago
100.0 % uptime
Today
Corsham Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service - Assured Under Maintenance
90 days ago
100.0 % uptime
Today
Farnborough Under Maintenance
90 days ago
100.0 % uptime
Today
Corsham Under Maintenance
90 days ago
100.0 % uptime
Today
Disaster Recovery as a Service - Elevated Under Maintenance
90 days ago
100.0 % uptime
Today
Farnborough Under Maintenance
90 days ago
100.0 % uptime
Today
Corsham Under Maintenance
90 days ago
100.0 % uptime
Today
UKCloud for Oracle Software Operational
90 days ago
100.0 % uptime
Today
Region 6 - Zone 1A Operational
90 days ago
100.0 % uptime
Today
High Performance Compute Operational
90 days ago
100.0 % uptime
Today
Region 4 - Zone 3 Operational
90 days ago
100.0 % uptime
Today
Region 4 - Zone 9 Operational
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
Region 4 - Zone 18 Operational
90 days ago
100.0 % uptime
Today
UKCloud for OpenStack/OpenShift - Assured Under Maintenance
90 days ago
99.01 % uptime
Today
Region 4 - Zone 24 Operational
90 days ago
100.0 % uptime
Today
Region 5 - Zone C Under Maintenance
90 days ago
96.11 % uptime
Today
Region 5 - Zone 26 Operational
90 days ago
100.0 % uptime
Today
Region 6 - Zone 21 Operational
90 days ago
99.95 % uptime
Today
UKCloud for Microsoft Azure - Assured Operational
90 days ago
100.0 % uptime
Today
Region 6 - Zone 22 Operational
90 days ago
100.0 % uptime
Today
Cloud Storage - Assured Under Maintenance
90 days ago
99.96 % uptime
Today
Farnborough Operational
90 days ago
99.96 % uptime
Today
Corsham Under Maintenance
90 days ago
99.96 % uptime
Today
Cloud Storage - Elevated Under Maintenance
90 days ago
99.97 % uptime
Today
Farnborough Operational
90 days ago
99.97 % uptime
Today
Corsham Under Maintenance
90 days ago
99.97 % uptime
Today
Email and Collaboration Operational
90 days ago
100.0 % uptime
Today
Internet Facing Operational
90 days ago
100.0 % uptime
Today
PSN-A Operational
90 days ago
100.0 % uptime
Today
PSN-P Operational
90 days ago
100.0 % uptime
Today
Migration to the Cloud Operational
90 days ago
100.0 % uptime
Today
Snapshot Protection - Assured Operational
Region 1 - Farnborough Operational
Region 2 - Corsham Operational
Region 5 - Corsham Operational
Region 6 - Farnborough Operational
Snapshot Protection - Elevated Operational
Region 5 - Corsham Operational
Region 6 - Farnborough Operational
Region 7 - Farnborough Operational
Region 8 - Corsham Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage