UKCloud will provide another update at 12:00 (24/05/19)
May 23, 11:49 BST
UKCloud will provide another update at 12:00 (23/05/19)
May 22, 18:00 BST
Where?
Elevated, Corsham
What?
We are aware of an intermittent latency problem affecting Cloud Storage.
Impact to customer?
Customers may experience delays with read and write operations when using the ECS service.
This is being investigated and customers will be updated with any progress as soon as possible.
Apr 24, 15:59 BST
UKCloud will provide another update at 12:00 (24/05/19)
May 23, 11:48 BST
May 22, 23:23 BST
Assured, Corsham
What?
We are aware of an intermittent latency problem affecting Cloud Storage.
Impact to customer?
Customers may experience delays with read and write operations when using the ECS service. This is being investigated and customers will be updated with any progress as soon as possible.
May 22, 21:52 BST
May 22, 20:00 BST
Where?
Assured, Regions 1, 2, 5 & 6
What?
UKCloud will be performing Operating System (OS) patching.
When?
Wednesday 22 May 20:00 - Thursday 23 May 04:00 (R1/Z1-AF1, R5ZB)
Thursday 23 May 20:00 - Friday 24 May 04:00 (R1Z1-AE1,AF2,AF3,R2Z2-AC2,AC3,R6ZF)
Impact to customer?
Customers of our Disaster Recovery (DRaaS) service, will be unable to manage their Virtual Protection Groups (VPGs) within the site or setup any new VPGs replicating into this site for the duration of this outage or perform any failovers actions during the maintenance period. Journaling will be unaffected.
Change Reference Number: 1012854, 1012856
May 9, 16:09 BST
May 9, 15:48 BST
May 8, 16:00 BST
Where?
Assured & Elevated, Regions 1, 2, 7 & 8 All Zones
What?
UKCloud will be performing upgrades of host Firmware
When?
Monday 29 April 09:00 - Friday 24 May 17:00
Impact to customer?
During maintenance there will be vMotion events taking place to evacuate host(s). VMs with large memory allocation may notice degraded performance for a brief period of time whilst the VM is moving to another host.
Change Reference Number (Assured): 1012737, 1012740, 1012742, 1012355, 1012739, 1012744, 1012745
Change Reference Number (Elevated): 1007402, 1007397, 1007407
About This Site
Welcome to the UKCloud status page. This page enables you to monitor the availability and overall health of our platforms.
If you need help finding Region and Zone information, see here: https://docs.ukcloud.com/articles/other/other-ref-services-by-zone.html
If you're having issues that aren't reflected here please contact us through https://portal.ukcloud.com.
UKCloud for VMware: All Regions and Zones
We are planning for vCloud Director 9.7 upgrade and here are some key points you need to consider in coming months:
Dates of actual vCloud upgrades will be communicated separately in coming weeks once our internal testing has been completed.
• Public Sandbox (https://vcd.latest.ukcloud.com/cloud/) has been upgraded from vCD 9.5 to vCD 9.7 on 24th of April. Please spend some time testing your code against this sandbox. If you need an account setup, please speak to your account manager (TAM).
• vCloud Director 9.7 supports only advanced edge gateways (HTML5). You must convert any legacy non-advanced edge gateway to an advanced gateway by 31st of May 2019. Following this date, UKCloud will convert all outstanding legacy edges to advanced gateways for you without further notice. During conversion task, edge will be redeployed and upgraded to 6.4.x version. We advise you to do this in a maintenance window.
Please follow instructions in this guide: https://docs.ukcloud.com/articles/vmware/vmw-how-convert-edge.html?tabs=tabid-1. Alternatively, please speak to our support team and they can assist you.
• VMware recommends that edges should be on version 6.4.x. If you already have edges that are on advanced gateway but is on 6.2.x version, please redeploy them to bring it up to 6.4.x. If you have trouble identifying current versions, please speak to support or your account manager.
• vCloud Director 9.7 is the last release of vCloud Director to support vCloud API version 20. This API version is deprecated in this release and will not be supported in future releases. New vCloud API version is 32. Please check and update if your deployment code or applications relies on old vCloud APIs. Use the Sandbox to test new APIs and your code.
• Supported browsers are:
- Google Chrome 72.0.3626.109
- Mozilla Firefox 60.5.1ESR
- Microsoft Edge 42.17134.1.0
- Microsoft Internet Explorer 11.590.171340
• If you are using PowerCLI to interact with our vCloud Director instances, minimum version supported is 11.0.0.